Privacy Policy

Effective Date: [21 sept 2023] 

Rawafed Pharma ("we," "us," or "our") respects your concerns about privacy. We are committed to safeguarding your personal information. This Privacy Policy outlines how Rawafed Pharma collects, uses, and protects consumer personal data. 

Information We Collect 

We may collect various types of personal data from consumers through our website and services. This may include: 

  • Contact information (such as name, email address, shipping and billing address, and telephone number). 
  • Login credentials used to create accounts on our services (such as email address and password). 
  • Information from social media public profiles, when consumers choose to create an account on our services using their social media accounts. 
  • User-generated content such as product reviews, comments, questions, and answers. 
  • Payment information, including billing details and payment card information for transactions processed by Rawafed Pharma. 
  • Bank account and tax information related to our programs that offer customer payouts. 
  • Order history, including details of products purchased or viewed on our services. 
  • Information provided through surveys, contests, and sweepstakes. 
  • Social media information, such as social media handles and content shared with Rawafed Pharma through third-party features on our services. 
  • Other personal information contained in content submitted on our services, such as through the "Contact Us" feature or other customer support tools. 
  • Information submitted in connection with career opportunities at Rawafed Pharma, including contact details and employment-related information. 

How We Use Personal Data 

We use the personal data collected for various purposes, including: 

  • To provide our services and fulfill orders. 
  • To improve and personalize our services. 
  • To communicate with consumers. 
  • To process payments and manage financial transactions. 
  • To administer contests, sweepstakes, and surveys. 
  • To enhance and maintain the security of our services. 
  • To comply with legal obligations. 
  • For any other purposes for which we provide specific notice at the time of data collection. 

Data Security 

We take reasonable measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. 

Data Retention 

We retain personal data only for as long as it serves a compatible purpose with the reasons for which it was collected, as required by law or our contractual obligations. 

Your Rights 

Consumers generally have the right to access, correct, amend, or delete their personal data. We provide consumers with a reasonable opportunity to exercise these rights. Please contact us using the information provided below. 

Contact Us 

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at: 

Address: Warsan 4, Dubai, UAE 

Phone no: 971549959887